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Digital FAQs

ABOUT THE APPS

The new apps for Dance Magazine, Pointe, Dance Spirit & Dance Teacher are now available for FREE in the App Store. Each issue on your iPad, iPhone and iPod touch brings you all the essentials from the magazine—in-depth and honest interviews, exclusive photos, features and more—but your digital issues include an extra level of interactivity.

Q: Where can I download the new apps?
Click on a link below from your Apple device to download the FREE app: Q: How do I subscribe through the app?
  • Go to the Home page of the app
  • Click on the 'Subscribe' button to the right of the current issue
  • A pop up will appear asking the user to confirm their order
  • Apple will charge the card associated with the user’s iTunes account
  • When you purchase a subscription through the app, your subscription begins with the current issue and goes forward for one year. You can purchase individual back issues by clicking on the blue button under each issue.
Q: How do I log into the app?
  • Open app and click on the gear/settings icon in the top right-hand corner
  • Click 'Sign in'
  • Insert the email address associated with your Apple account or subscription
  • Click 'Sign in'

Q: How do I get around the magazine?
Just like the paper issue, you can explore the digital edition page by page or by skipping around. Swipe across with one finger to turn one page at a time or tap on the screen to bring up the contents list in the upper left corner and the thumbnail preview at the bottom. You can also bookmark a page by tapping the upper right corner of a page and it will appear in the Bookmarks panel.

Q: How do I download an issue for offline reading?
  • While online, click on the desired issue to read while offline at a later time
  • Make sure the articles download to 100%, you will see this on the top left corner
  • Click on the Pages view
  • Make sure the download bar reaches 100%
  • Go back to the home page
  • You should see a green checkmark with the word Downloaded next to it, as well as where the blue button had previously said 'Download' it will now say 'Read'
Q: How do I delete an issue/manage my issues?
  • Click on the gear/settings icon in the top right-hand corner
  • Select ‘Manage’
  • Select ‘Edit’
  • Select the (-) symbol next to the issue you wish to delete.
  • Select ‘Delete’
  • The issue will remain in your library. If you wish to read that issue again, you will need to re-download.

Q: How do I contact the publisher?
If you are NOT signed in yet:

  • Click on the gear/settings icon in the top right-hand corner
  • Click on 'Sign in' button
  • Click on 'Contact Us'
If you are signed in:
  • Click on the gear/settings icon
  • Click on the -Edit' button
  • Click on 'Contact Us'

Q: How do I subscribe through the publisher?
Go to www.dancemedia.com/subscribe to buy a digital subscription. Once the order has been confirmed, you will get instant access to the current issue in the app and on your desktop.

Q: Where can I download the desktop versions?
Click on a link below and enter the email address associated with your subscription:

Q: I have an Apple subscription from the previous app. How do I access my issues?
For subscribers currently on the OLD app coming to the new app, please email us at circulation@dancemedia.com and we will set up access to the issues that are included in your subscription.

Q: I don't have an iPad, iPhone or iPod touch. Will a Dance Magazine, Pointe, Dance Spirit & Dance Teacher digital edition become available on other devices?
Development is underway for Android and other devices. We will let you know when more info is available.

More Q&As will be added as they come up so check back!

CONTACT US

For subscription questions, please email circulation@dancemedia.com.
For technical support, please email dmappsupport@dancemedia.com.

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